Information on Use of Prepaid Visa Cards

In order to aid student organizations in the purchasing process, Wichita State University Financial Operations and Business Technology has a prepaid Visa program. The prepaid Visa can be directly loaded with funds from the organization’s safekeeping account (not personal funds). Any organization wishing to take part in this program must adhere to the following stipulations:

  • Organizations must have a safekeeping account set up with the university.
  • Organizations must have adequate money in their safekeeping account to cover money transferred to the prepaid Visa.
  • Organizations must request the use of a prepaid Visa from Financial Operations a minimum of three business days prior to the proposed date of checkout.
  • Only students and advisors named as signatories on the safekeeping account may request the use of a prepaid Visa.
  • Organization advisors must approve and sign-off on any use of the prepaid Visa.
  • Organizations may load up to $500 on the Visa for any event’s or traveler’s expenses. Additional funds may be loaded with pre-approval.
  • Any funds not used by the organization will be transferred back to the group’s safekeeping account.
  • All purchases made with the prepaid Visa must be in compliance with all university policies and procedures. Any purchases made violating university policies and procedures will be charged back to the student or staff member that checked out the card from Financial Operations.
  • In some circumstances, receipts must be turned in to Student Involvement within two business days of purchase for event expenses or within two business days of the date of return for travel expenses. Be sure to take this into consideration when stating the Check In Date for the prepaid card on the Safekeeping Prepaid Visa Request form. Be aware that all transactions are subject to internal review.
  • The university has blocked certain types of retailers like liquor stores, casinos and adult entertainment locations.
  • Careful attention should be given to over-the-phone purchases. Make sure the merchant uses the correct zip code; otherwise, the card could be declined.

Safekeeping Prepaid Visa Frequently Asked Questions

What do I do if my card malfunctions or is lost or stolen?

Contact Accounts Receivable immediately (see below). If outside business hours, leave a message.

What do I do if my card is damaged?

During business hours, bring the card to Accounts Receivable in Jardine Hall room 201.

Are there any fees associated with the card?

Yes, a $40.00 fee will be charged for the following:

  • Lost, Non-Returned or Damaged Card
  • Late or No Receipts Provided
What if I overdraft?

Spending should not exceed the available balance on the card; however, if a negative balance occurs, your student group is responsible for reimbursement.

How can I check the balance on my card and keep track of my purchases?
  • Call Customer Service at 1-844-688-4720.
  • Be prepared to provide:
    • Card number
    • Birthdate of 01/01/1975 (do not use your own personal birthdate)
    • Address of 1845 Fairmount Box 38, Wichita, Kansas 67260-0038
    • Expiration date
    • CSV on back of card
Will I be able to make an online purchase with this card?

Your card allows you to make a purchase online; however, when prompted for the billing address, make sure to enter WSU’s address of 1845 Fairmount Box 38, Wichita, Kansas 67260-0038. Remember that the card number should not be saved as a payment option nor should the card number be written in an email.

Are there any special types of transactions I should know about before I shop?
 
  • Gas Stations - If you use your card at an automated fuel dispenser (i.e., pay at the pump) it may result in a hold on your funds of $75.00 or more. To avoid this hold, you may go into the gas station and pay the cashier for your purchase in advance, and specify the exact dollar amount of gas you would like to purchase.
  • Restaurants and Other Merchants - Restaurants, hair salons and some other types of merchants may obtain an authorization on the card for an amount greater than the total service bill to cover any gratuity that may be added. Be sure that the balance on the card is sufficient to cover the cost of the bill plus any anticipated gratuity. If the card is declined, asked the merchant to obtain an authorization for an amount equal to or less than the balance on your card. Pay the difference with another form of payment.
  • Hotels - Hotels may put a hold on your card in the amount of your estimated bill, which will make that amount unavailable for other purchases. The hold may last from the time you check in to a few days after you check out.
  • Auto Rentals - Auto rental establishments may require you to reserve your car with a credit card. They may allow you to use your card for the final payment. Please check with the establishment for their specific procedures.
  • Payment Apps (aka money exchanges) - Apps such as Venmo, Cashapp, Zelle, etc. cannot be paid with this card.

For further information, contact Accounts Receivable at (316) 978-3333 or wsuaccountsreceivable@wichita.edu.