Date |
Session |
Instructor |
| Sept 23, 2011 | #1 Achieving Effective Governance | Misty Bruckner, Hugo Wall School |
| Governance of public and nonprofit agencies encompasses considerations of mission, policy, and administration, and authority for public governance is often shared by governing bodies, executives, and managers. Ineffective governance can quickly subvert mission and undermine operations in a public or nonprofit agency. Effective governance should clarify mission, design policy that makes a difference, oversee administration and delineate roles for those involved in governance. In this session participants will engage in a discussion of advantages and disadvantages of different models for effective governance of agencies that deliver public services. |
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| Sept. 30, 2011 | #2 Understanding Local Politics | Kathy Sexton, City of Derby |
| A frequently stated phrase, "all politics is local," underscores the importance of local politics for administration and for those whose careers revolve around providing public services to local communities. This session will focus on a positive, working definition of politics and establish politics as the basic framework within which administrators initiate and implement public policy. This session will also introduce approached used by local executives to manage their political challenges. |
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| Oct. 7, 2011 | #3 Leading |
William Buchanan, |
| In some form, rather formally or informally and at varying levels of responsibility, managers are called upon to provide leadership within their organizations and within the broader community. This session will focus on the general concept of leadership as it applies to the public and nonprofit sectors, including theories and styles of leadership. Individual leadership styles will be identified and assessed from the perspective of the public service workplace. Jim Collins' concepts of the five levels of leadership will be used. |
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| Oct. 14, 2011 | #4 Organizational Behavior | Dr. Sam Yeager, Hugo Wall School |
| This session focuses on how organizations come to be, how they organize, and grow. Class discussion focuses on functional, decision making, power, communications, and social factors that impact organizational behavior. |
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| Oct 28, 2011 | #5 Human Resource Management | Shawne Boyd, Sedgwick County |
| People are a vital resource in public and nonprofit organizations. This session will provide an overview of human resource management. It will examine recruitment, generating a pool of qualified applicants, screening, interviewing, selecting and personnel development. |
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| Nov. 4, 2011 | #6 Human Resource Management | Jenny Thrush, City of Derby |
| Few responsibilities are as critical in today's workforce as supervision and appraisal of employees. An effective manager must develop skills to provide timely, descriptive and concrete feedback. This session, a follow-up to personnel selection and development, will discuss the elements of job analysis, public sector values, appraisal objectives and tools, performance standards and common rating errors. |
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| Nov. 11, 2011 | #7 Strategic Planning | Dr. Melissa Walker, Hugo Wall School |
| Strategic planning in public and nonprofit organizations is a disciplined effort to determine where an organization has been, is and is going. The planning process begins with assessment. This session will introduce assessment techniques including stakeholder analysis and SWOT (strengths, weaknesses, opportunities and threats). It will examine the planning process, who should be involved, strategic issue identification, and implementing an action plan. |
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| Nov. 18, 2011 | #8 Managing Personal and Organizational Ethics | Dr. Sam Yeager, Hugo Wall School |
| Complex and often turbulent environments place a steady stream of moral issues before most public and nonprofit organizations today. These moral choices constantly test managers. Individual actions taken by managers in resolving ethical dilemmas often have impact on others in the organization as well. This session will explore cases involving personal ethical conduct and its broader impact within organizations. Participants will explore ethical codes as a guide to decision making by public and nonprofit managers. |
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| Jan. 6, 2012 | #9 Government and the Local Economy | Dr. Nancy McCarthy Snyder, Hugo Wall School |
| The "economic problem" revolves around the consequences of scarcity. Since the fundamental implication of scarcity is choice, the study of economics focuses on making decisions that reconcile unlimited wants with limited resources. This session seeks to provide managers with an understanding of basic economics and the local economy that can be applied to make better decisions and to solve local problems. |
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| Jan. 13, 2012 | #10 Budget Analysis and Preparation | Dr. Nancy McCarthy Snyder, Hugo Wall School |
| Budgets are plans that guide organization activity. Formulating a budget requires attention not only to service needs but also resource constraints. Since there are alternative ways of drafting a budget, the options are discussed. This session highlights the range of fiscal policy guidelines that executives must consider in preparing and implementing a budget. |
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| Jan. 20, 2012 | #11 Budget Politics and Decision Making | Robert Layton, City of Wichita |
| The budget process is inherently political. Final authority for budget decisions lies with elected officials. The relationship between elected officials and staff is key to budget deliberations. This session will cover budget processes, information flow, key stakeholders, and linkages between planning priorities and budget decisions. |
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| Jan. 27, 2012 | #12 Analyzing Service Delivery | Dr. Melissa Walker, Hugo Wall School |
| Public and nonprofit organizations deliver services. Is a service provided in the most efficient manner? What are the outputs? What is the effect of a service or program? What are the best outcomes? In this session, you will learn how to diagram the process of delivering a service. In addition to creating a flowchart, you will develop a logic model. These tools can be used to identify critical steps that can be managed in ways that improve service delivery. |
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| Feb. 3, 2012 | #13 Performance Measurement | Dr. Melissa Walker, Hugo Wall School |
| Budget constraints and public demands for accountability have increased the need for local governments to demonstrate improved and effective service delivery. This session will cover the use of performance measurement to assess local government. It will include discussion of the various types of performance measures, their use in decision making, the advantages and limitations. |
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| Feb. 10, 2012 | #14 Planning and Financial Capital Projects | Chris Chronis, Sedgwick County |
| Large and expensive projects complicate financial plans, especially if the projects were not envisioned early and plans made for their provision. This session tackles lumpy and costly projects and shows how to plan and finance them. Particular attention is given to the issuance of tax-exempt securities. |
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| Feb. 17, 2012 | #15 Community Problem Solving | Dr. Mark Glaser, Hugo Wall School |
| Governments and nonprofits that involve citizens in decision-making and demonstrate their actions are consistent with the long-term well- being of community often reap returns in improved citizen relations and increased willingness to pay taxes. This session illuminates the importance of community as it relates to local governments and the delicate balance that must be maintained between responsiveness and community. Effective managers must abandon traditional notions that management is legally defined or that management's concerns are solely internal to the organization. Network management is examined as a way of rethinking the tasks of public management and realizing common goals through communication, consultation, and negotiation with independent organizational neighbors. |
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| Feb. 24. 2012 | #16 Capstone | |
| Panelists and participants tie all of the sessions together through case studies in the management of public services. |
