Developing Interruption-Handling Strateg

Interruption-Handling Research

The vision of this research is to design healthcare processes so that interruptions can be seamlessly incorporated into healthcare delivery without increasing the risk of harm to patients, without further burdening healthcare providers, and without affecting patients’ perception of the healthcare services.

Publications

Cure, L. Elliot, A., Nicks, S. “Identifying Appropriate Interruption-Handling Strategies during Healthcare Care Processes”, IISE Transactions on Healthcare Systems Engineering (2017) 7(4), 261-270.

Templates and guides

• I-FMEA worksheet
• I-FMEA item descriptions and scoring sheet
• Process map symbols

Primary Tasks Analyzed

• The physical assessment process
  • Process map