Compensation Guidelines

Performs standardized, on-going duties and tasks with little choice regarding policies, procedures, materials or equipment.

Work and tasks are most often routine, structured and transactional in nature, often requiring physical labor; work requires minimal variance from guidelines and procedures.

Requires practical operating knowledge to perform job.

Completes moderately complex assignments that require an ability to recognize the need to occasionally deviate from accepted practices.

Performs a variety of technical service / support duties that require specialized knowledge.

Works on problems of diverse scope and complexity ranging from moderate to substantial.

Assists senior staff in determining new methods and procedures.

Coordinates and provides input into work schedules; monitors schedule adherence and reports absences.

Leads moderately complex projects/activities on semi-regular basis.

Top expert and functional mentor; possesses the most advanced administrative support knowledge of the job function / family and department.

Provides day-to-day leadership to functional support team(s).

Leads the resolution of the most complex and escalated technical issues; contributes to the development of work group improvements.

Works on complex, non-standardized and widely varied tasks or projects that require significant planning, evaluation and negotiation.

Ensures regulatory compliance.

Serves as a functional mentor.

Requires minimal independent judgment.

Makes routine decisions regarding own work within defined parameters, often limited and confined to ongoing matters.

Errors may cause simple rework or correction to single task.

Makes routine and non-routine decisions with some latitude, but still subject to approval.

Exercises independent judgment on basic or moderately complex issues regarding job and related tasks.

Decisions may have moderate impact on a task or work process with lesser impact on the overall department, division or organization.

Errors have small or possibly incremental impact on department, division or organization.

Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists staff on non-routine or escalated issues.

Makes recommendations to Leaders on new processes, tools and techniques, or development of new products and services.

Decisions have moderate impact on operations within a department, division or organization.

Manages a group of Employees, a program, or a department and provides recommendations to senior Leaders on areas of significance.

Uses independent judgment in managing day-to-day support operations.

Negotiates and interprets conflicts and influences outcomes on matters of significance.

Decisions have significant impact within the department, division or organization.

Works under direct supervision and/or defined parameters.

Receives detailed direction and guidance on work.

Work typically reviewed.

Ensures timely and accurate performance of responsibilities for single area or group of closely related tasks.

Prioritizes basic tasks; priorities typically guided by standard practices or by others.

Elevates questions, problems and significant challenges to more senior staff for direction or subject matter expertise.

Works independently under minimal supervision within established guidelines and procedures.

Ensures timely and accurate performance of responsibilities; produces quality results with work periodically reviewed.

Requires little instruction on day-to-day work; majority of work is self-directed; receives instruction on new assignments.

Elevates questions, problems and significant challenges to more senior staff for direction or subject matter expertise on new or unprecedented assignments.

Works under minimal supervision, uses independent judgment requiring analysis of variable factors.

Regularly checks own work and the work of others.

Requires little instruction on day-to-day work and general direction on more complex tasks and projects.

Collaborates with senior staff in the development of methods, techniques, and analytical approach.

Works with team to lead resolution of day-to-day technical / procedural challenges; serves as resource to others in resolution of complex issues.

Acts independently; performs escalated duties and provides technical guidance to team.

Assists senior Leaders with problem solving around reoccurring, systemic problems as well as unique challenges.

Regularly makes recommendations for new support services procedures and leads implementation.

Competent to work at very high levels in multiple knowledge areas as an advanced subject matter expert.

Majority of contact is internal and/or customer service oriented.

Majority of contact is internal and/or customer service oriented.

Certain jobs may require frequent transactional interaction with external vendors or partners.

Contacts are both internal and external, often required to represent function for timely completion of tasks.

May involve coordination and collaboration between departments.

Contacts are both internal and external, often required to represent Leaders, solve escalated problems and negotiate outcomes.

Involved coordination and collaboration between departments and/or divisions.

Complexity

Completes standardized tasks that are guided by policies, procedures, guidelines, and precedent to provide ongoing function support.

Work and tasks are most often routine, structured and transactional in nature, requiring minimal variance from guidelines.

Completes moderately complex assignments that require an ability to recognize the need to occasionally deviate from accepted practice.

Works on mostly routine and transactional assignments, guided by policy, procedures, guidelines and precedent.

Works on problems of diverse scope and complexity ranging from moderate to substantial.

Assists senior staff in determining methods and procedures for new tasks.

Coordinates and provides input into work schedules; monitors schedule adherence and reports absences.

Top expert and functional mentor; possesses the most advanced knowledge of the job function and/or family and department.

Provides day-to-day leadership to functional support team(s).

Leads the resolution of the most complex and escalated technical issues; contributes to development of work group improvements.

Works on complex, non-standardized and widely varied tasks or projects that require significant planning, evaluation and negotiation.

Ensures regulatory compliance.

Decision Making

Makes routine decisions regarding own work within defined parameters, often limited and confined to ongoing matters.

Decisions may have a minor impact to a work process.

Makes decisions regarding own work; provides guidance to and/or assists staff in answering questions.

Decisions may have moderate impact on a task or work process with a lesser impact on the overall department.

Makes decisions regarding daily priorities for work group; provides guidance to and/or assists staff on non-routine or escalated issues.

Makes recommendations to Leaders on new processes, tools and techniques, or development of new products and services.

Decisions have a moderate impact on operations within a department.

Manages a group of Employees, a program, or a department and provides recommendations to senior Leaders on areas of significance.

Uses independent judgment in managing day-to-day support operations.

Negotiates and interprets conflicts and influences outcomes on matters of significance.

Autonomy

Works independently under minimal supervision within established guidelines and procedures.

Receives detailed direction and guidance on operational issues.

Elevates questions, problems and significant challenges to more senior staff for direction or subject matter expertise.

Works independently under minimal supervision within established guidelines and procedures.

Manages own schedule on a day-to-day basis to ensure timely completion of tasks.

Requires little instruction on day-to-day work; majority of work is self-directed; receives instruction on new assignments.

Works under minimal supervision, uses independent judgment requiring analysis of variable factors.

Regularly checks own work and the work of others.

Majority of work is self-directed; receives instruction on new assignments.

Collaborates with senior staff in the development of methods, techniques and analytical approach.

Works with team to lead resolution of day-to-day technical and/or procedural challenges; serves as a resource to others in resolution of complex issues.

Acts independently; performs escalated duties and provides technical guidance to team.

Assists senior Leaders with problem solving around reoccurring, systemic problems as well as unique challenges.

Regularly makes recommendations for new support services procedures and leads implementation.

Competent to work at a very high level in multiple knowledge areas as an advanced subject matter expert.

Interfaces With

Majority of contact is internal and administrative oriented.

Certain jobs may require frequent transactional interaction with external vendors and partners.

Contacts are both internal and external, often required to represent function for timely completion of tasks.

Certain jobs may require frequent transactional interaction with external vendors and partners.

May involve coordination and collaboration between departments.

Contacts are both internal and external, often required to represent function for timely completion of tasks.

Certain jobs may require frequent transactional interaction with external vendors and partners.

May involve coordination and collaboration between departments.

Contacts are both internal and external, often required to represent Leaders, solve escalated problems, and negotiate outcomes.

Involves coordination and collaboration between departments or divisions.

Work assignments are often straightforward and of moderate complexity.

With direct guidance, responsible for working on basic assignments and projects.

Follows standard policies, techniques and practices.

Delivers information and collaborates on problems/issues within defined parameters.

Work assignments are varied and frequently require interpretation and independent determination of the appropriate course of action.

With general guidance, responsible for working projects and assignments of moderate complexity.

Regularly exercises independent judgment on matters of significance within defined procedures to determine appropriate actions or approaches.

Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

With limited guidance, responsible for working on moderately complex assignments or projects.

Regularly exercises independent judgement on matters of significance including making recommendations to Leaders.

Works on problems of diverse scope and complexity ranging from moderate to substantial.

Assists senior professionals in determining methods and procedures for new tasks.

Leads basic or moderately complex projects and activities on a semi-regular basis.

Provides day-to-day leadership to function team(s).

Coordinates activities by scheduling work assignments, setting priorities, and directing the work of the staff.

Partners with Director in managing strategic direction for a group.

Highly skilled with broad, advanced technical experience preferred.

Works on basic and complex, non-standardized and widely varied tasks or projects that require significant planning, evaluation and negotiation.

Devises new methods and procedures using strong analytic and inductive thinking.

Understands professional concepts and standards of own work area, regulations, strategies, and operating standards.

Makes decisions regarding their own work, approach and priorities.

Decisions are made within documented parameters and instruction around professional guidelines and compliance requirements.

Seeks out new assignments to learn and develop.

Regularly contributes useful ideas for own work area/team within defined parameters.

Understands department, division and organization strategy and operating objectives, including their linkages to related areas.

Makes decisions regarding own work methods, occasionally in ambiguous situations.

Decisions may be guided by precedent, previous experience, and known professional guidelines and compliance requirements. Often required to interpret policies, standards, requirements and approaches to meet work objectives.

Identifies potential technical or business issues.

Begins to influence department's strategy.

Makes decisions on moderately complex to complex issues regarding technical approach for project components and completion of own tasks and responsibilities of substantial complexity.

Often operates in ambiguous situations.

Identifies areas for possible improvements and proactively addresses problems within scope of responsibility.

Regularly makes recommendations on new processes, tools and services that can impact multiple projects and other functions.

Exercises independent judgment on basic or moderately complex issues regarding job and related tasks.

Makes recommendations to Leaders on new processes, tools and techniques, or development of new products and services.

Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists staff on non-routine or escalated issues.

Decisions have a moderate impact on operations within a department.

Manages one or more areas, programs or departments and provides recommendations to senior Leaders on matters of significance.

Uses independent judgment in managing day-to-day operations.

Negotiates and interprets conflicts and influences outcomes on matters of significance.

Decisions have a significant impact on operations within a department.

Follows direction. Work is closely managed and often guided by precedent and/or documented procedures, regulations, or professional standards with some interpretation.

Typically receives detailed instructions on work, approach and priorities.

Work approach may be reviewed with Leaders.

May provide technical guidance and direction to support staff, contractors and/or vendors.

Requires minimal direction. Seeks guidance where needed. Follows established guidelines and procedures.

Normally receives general instructions on routine work, detailed instructions on new projects or assignments.

Work may be periodically reviewed for accuracy and adequacy.

May be assigned to an ongoing process or short-term business, scientific, or information technology project(s).

Work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Normally receives little instruction on day-to-day work, general instructions on new assignments. Often determines methods and approaches to work or projects and establishes own work priorities and timelines.

Work is evaluated upon completion to ensure that results and objectives have been met.

Works under minimal supervision, uses independent judgment requiring analysis of variable factors.

Requires little instruction on day-to-day work and general direction on more complex tasks and projects.

Collaborates with senior professionals in the development of methods, techniques and analytical approach.

Works with minimal supervision, receives periodic coaching, advice and feedback from Leaders.

Assists senior Leaders with setting strategic direction for key work products, research areas, programs and/or services.

Competent to work at very high levels in multiple knowledge areas as an advanced subject matter expert.

Majority of contact is within own function or family, or customer service oriented.

Majority of contact is within own function or family, or customer service oriented.

Majority of contact is within own function or family, may collaborate with peer level professionals outside of own function, family or organization.

Majority of contact is within own function or family, may collaborate with other varied professionals outside of own function, family or organization.

Regularly collaborates work with senior professionals, and others outside of own function or organization.

Manages a department or unit of a department which may include teams lead by Managers and/or Supervisors

Recommends operational plans and strategies that will directly impact the achievement of overall department or unit results.

Directs the execution of strategies established by senior Leaders.

Establishes operational plans for area with short to mid-term impact on results.

Work requires a high degree of responsibility for resources, and frequently influences business decisions made by senior Leaders.

Owns and develops the most critical strategic and operational goals for the department(s).

Directs activities that have substantial impact on the achievement of results for the area.

Develops strategies to achieve results for the area and has major impact on the results of the area.

Significant authority for developing and implementing new processes, policies, standards or operating plans in support of strategy.

Oversees and directs multiple departments within a unit. Reports to a Vice President or Associate Vice President.

Implements policy and procedures for their area through Directors.

Oversees and directs a unit. Reports to a Vice President.

Implements policy, programs and directives of the University through Assistant Vice Presidents and Directors.

Vice President

Directs or has accountability for a division, large unit or a significant scope that has a strategic impact within the University. Reports to a Vice President or the President.

Creates policy and strategy. Provides overall direction for the University, within the boundaries set by the President and Board of Regents.