Christine Yim

Master of Science (MS), Counseling: Higher Education & Student Affairs
West Chester University of Pennsylvania. West Chester, PA 2015

Bachelor of Science (BS), Professional Studies: Nutrition & Health Sciences
West Chester University of Pennsylvania. West Chester, PA 2012

Student Success Advisor
Walden University, Minneapolis, MN, December 2023 – June 2024

• Serve as the primary guide to ensure that students stay on track to meet their educational goals.
• Assist students in understanding and completing degree requirements.
• Assist students with appropriate course registration.
• Advise students on university policies and procedures, program requirements and related academic matters.
• Provide comprehensive outreach to students who are at risk of not meeting satisfactory academic progress.
• Closely monitor students to proactively identify at-risk scenarios and identify opportunities to develop, implement, measure and improve academic success strategies.
• Work closely with university staff to ensure that student inquiries are strategically coordinated and addressed in a timely manner, while supporting academic integrity and University policies.
• Cognitively guide students in developing accountability for their decisions and an understanding of how those decisions impact their success.

Student Conduct Coordinator
University of Wisconsin – Madison, Madison, WI, January 2023 – December 2023

• Coordinated and participated in the investigation, adjudication, and processing of conduct cases.
• Supported and advised students, faculty, and staff through the conduct process.
• Served as a resource and advisor, clarifying procedures and options available to faculty, staff, students, and student hearing boards in response to student behaviors.
• Facilitated the reporting of student complaints, conducts preliminary investigations into student conduct as appropriate, and organizes conduct hearings to resolve student conduct cases.
• Ensured that student conduct is administered in a fair, impartial, non-adversarial, restorative, and educational manner through the recruitment and training of conduct officers and the hearing board.
• Facilitated educational outreach programs to the university and surrounding community regarding issues relevant to student affairs.
• Assisted in the management of student conduct databases to effectively and efficiently input all conduct cases and related information and produce statistical and other reports.
• Represented Student Affairs via Campus Committees, initiatives, and events as requested.
• Assisted in the review of UWPD Logs and create cases in the database to be assigned for investigation/adjudication.
• Served as a Campus Security Authority for Clery Act Compliance as required.
• Served as Responsible Employee for Title IX Compliance as required.

Conduct Coordinator
University of Wisconsin – Madison, Madison, WI, May 2019 – January 2023

• Monitored and managed equitable distribution of 700–900+ annual cases across 25 professional staff, enabling staff to manage time effectively and attain optimal, timely case resolutions.
• Reported sensitive information to the appropriate offices/staff for proper student follow-up.
• Ran and reported assessments of conduct case analytics to identify patterns of behavior and better-informed conduct practices. Provided appropriate weekly updates to the department.
• Improved consistency of case handling by creating and leading training on department operations and cultivating team culture and relationships based on open communication and approachability.
• Provided guidance to staff on challenging cases and answered questions related to assigned cases.
• Attended weekly department meetings to share updates with department on process changes and allowed staff to bring up questions or concerns, communicated emerging patterns, and collaborated/shared resources.
• Organized and facilitated training for 200+ student staff and 25+ professional staff on incident report writing, mental health response, general assistance situations, meeting protocol, and emergency/weather-related preparedness.
• Coordinated meetings to review mental health best practices and refine Residence Life professional staff response procedures in addressing student of concern reports. Create and distributed mental health/general assistance resource folders utilized by student staff.
• Promoted partnership/consistency with Student Conduct and Community Standards by attending weekly meetings.

Residence Life Coordinator - Witte & Cole/Sullivan/Leopold Halls
University of Wisconsin – Madison, Madison, WI, July 2016 – May 2019

• Served as liaison between Residence Life and 3 Learning Communities (LCs)—specialized housing floors/wings with differently focused living experiences.
• Supported program assistant and 22 volunteer peer mentors of Multicultural LC.
• Decreased number of high-risk drinking cases by coordinating and implementing Witte is Epic, an alcohol education and awareness initiative designed to inform first-year students on risks, policies, and consequences of underage/high-risk alcohol consumption.
• Presented housing information and policies to 3,000+ student and parent attendees of mandatory Student Orientation, Advising, and Registration (SOAR) events each summer.
• Coordinated and managed communications on updates to $1.2M Witte Hall renovation project. Responded to parent/guardian and student concerns and shared feedback with the renovation team.
• Maintained collaboration and communication with campus partners, such as Facilities, Academics & Inclusion, Assignments, Cross-College Advising Services, Human Resources, and University of Wisconsin Police Department.

Wichita State University

• Prevention Services Advisory Board
• Division of Student Affairs Professional Development Committee
• Division of Student Affairs Marketing Committee