What is TeamDynamix?
Overview:
TeamDynamix offers Service and Project Management together on a single cloud-based platform. Whether you are in ITS, MRC, FBOT, or any of the many more departments, you are going to want to have your own Tickets, approval workflows, knowledge base articles, requests, and projects.They’ve created a highly configurable platform that can grow with you. WSU has a small team on campus that is dedicated to helping you every step of the way.
TeamDynamix is easy to configure and can help automate many processes for your work. It can track assets or contracts, be a secure public form to fill out for inquireries, has both gantt charts and card walls for different project management approaches, etc. If you want to learn more or have a demo, contact the team.
Sponsors, Stakeholders, and team members can review a project’s project charter, biweekly updates, tasks, issues, and risks.
Client Portal:
The Client Portal is for those users who do not have a license. Users can login to the Client Portal by using their MyWSU ID and password. This application allows users to request technical help or services.
If you feel that you need a Technician License to do even more, click the button below to see pricing and to order one:
Technician Portal:
The Technician Portal is for those users who have a license. They interact with the service requests, and work the individual tickets. Technicians can also update, reassign, create and edit service requests, work incident tickets plus work on assigned project tasks all from one secure application.