WSU Password Recovery Account Setup

This page contains information on how to setup your WSU Microsoft 365 password recovery account (authentication methods). Microsoft's Self-Service Password Reset (SSPR) is used to recover/reset your myWSU password.  See link in side menu for resetting your password.

The first time accessing password reset, o365.wichita.edu, or using myWSUID@wichita.edu for University resources, you may be prompted to set up a Microsoft 365 account to access password recovery. Complete the following steps to set up your account.

Please use Private or Incognito window when setting up your password. Click here for information on accessing Private/Incognito browser windows

If step 1 is missing, please start with the following:

  • In a web browser, go to o365.wichita.edu
  • Enter Username and enter the characters displayed to verify that you are not a bot
    NOTE:  Your username is NOT your email address. 
    • Username is:  your myWSU ID@wichita.edu
      (for example: x111y222@wichita.edu)
      Image of login screen
  1. Click Next to start the process in the More information required box
    image described in step listed above
  2. Click 'Set it up now' by the Authentication method you wish to use
    Image of step 2
  3. Enter the information required for the chosen Authentication method
    image described in step listed above
  4. Enter the information to verify the Authentication method and click Text me or Call me depending on how you want to verify the method
    image described in step listed above
  5. Enter the code or answer the call depending on the selection from step 4
    image described in step listed above
  6. Click Finish to finalize setup
    image described in step listed above

For any questions or assistance, please contact ITS Help Desk at helpdesk@wichita.edu or (316) 978-4357, Option 1.