LeadershipInnovation at WSUResearchDirectoriesGive to WSUmyWSUOneStop
ACADEMICSADMISSIONSSTUDENT LIFEATHLETICSABOUTAPPLY NOW
  • Leadership
  • Innovation at WSU
  • Research
  • Directories
  • Give to WSU
  • myWSU
  • OneStop
  • Academic Calendar
  • Apply Now!
  • A-Z Directory
  • Blackboard
  • Campus Events
  • Careers and Employment
  • Office Hours
  • Policies and Procedures
  • Schedule of Courses
  • ShockerSync - Student Events
  • Shocker Store
  • Student Webmail
  • Technology HelpDesk
  • Transfer to WSU
  • University Libraries
Wichita State University LogoWichita State University Logo
ACADEMICSADMISSIONSSTUDENT LIFEATHLETICSABOUTAPPLY NOW

Help Desk

  • HelpDesk Home Page
  • Call HelpDesk
  • Computer/Software Purchase
  • Resources for Remote Work
  • Student Resources
  • Faculty Resources
  • Frequently Asked Questions
  • Mathematica
  • WSU Help Desk SLA
  • Disposal Procedure
  • Information Technolgy Security Standard Policy- Section 11.6
  • Client Support Services Contacts
  • Tech Help SSC
placeholder
Student Resources
Faculty/Staff Resources
Help Me, I Have a Problem
Email - M365
Setup / Manage Password
FAQs
Service Catalog Faculty/Staff
Tech Help Desk Shocker Success Center
ITS Resources
Meet our Staff

Milissa Hawkins   Manager of Helpdesk
(316) 978-3879 milissa.hawkins@wichita.edu
120C Jabara Hall

Joe Dealy   Technology Specialist
(316) 978-5468 joe.dealy@wichita.edu
120 Jabara Hall

Kelly McCarthy   Technology Specialist
(316) 978-3891 kelly.mccarthy@wichita.edu
120A Jabara Hall

Andre' Steele   Technology Help Desk and Desktop Lead
(316) 978-5047 andre.steele@wichita.edu
320 Shocker Success Center

Ryan Gipson   Technology Specialist
(316) 978-5031 ryan.gipson@wichita.edu
120 Jabara Hall

Gage Landers   Technology Specialist
(316) 978-3888 gage.landers@wichita.edu
120 Jabara Hall

Tanner Schulze   Technology Specialist
(316) 978-5053 tanner.schulze@wichita.edu
120 Jabara Hall

Help Desk Hours

Help Desk Phone Hours:
M-F: 8 a.m. - 6 p.m.
Sat: 9 a.m. - 6 p.m.
Sun: Closed

Help Desk Office Hours:
Jabara Hall, Room 120
M-F: 8 a.m. - 5 p.m. - All HD Issues

Shocker Success Center, Room 320
M-F: 8 a.m. - 5 p.m. - Student Issues

Book time with Tech Help Shocker Success Center

Questions?

Contact Help Desk

helpdesk@wichita.edu

  • 316-978-4357(HELP), Option 1
 

ITS Homepage 

 


Additional Resources:

Request a Quote FileVault Encryption for Mac Devices
WSU logo
1845 Fairmount St.
Wichita, Kansas  67260
USA
(316) 978-3456
Request InfoVisitApply
Contact UsVirtual TourInteractive Map and Directions
WSU Foundation and Alumni Engagement logoShocker Store LogoAge Friendly University logo
FacebookX | TwitterInstagramYouTubeLinkedin
(WSU) is unique in how many excellent opportunities students have to get relevant experience on their resume while in college.
Sarah Varner , aerospace engineering major
Alumni & FriendsGive to WSU
  • A-Z Index
  • Careers and Employment
  • Freedom of Expression
  • Policies and Procedures
  • Privacy Policy
  • Notice of Nondiscrimination
  • Title IX
  • Campus Safety
  • Accessibility
  • Public Information
  • Website Support
  • KBOR Freedom of Expression Statement
  • HLC Accreditation

© 2026 Wichita State University

footer-lbbgogo
Wichita State University (“WSU”) does not discriminate on the basis of sex in its education programs, activities, admissions and employment.
©