Our services are available to anyone however, our storefront is part of the university network and is for university faculty, staff and students only. If you are an outside organization, please email us at shockerprinting@wichita.edu.
Place your order via our storefront, located at shockerprinting.wichita.edu.
Need help? Refer to the storefront guide for help with your Shocker Printing Solutions online order.
We accept the following forms of payment: departmental account, credit card, cash and personal check.
In digital printing there are no real start-up costs and each printed piece costs about the same, no matter how many are printed. In offset printing, there are start-up costs for film and plate preparation and preparing the press with ink, but the printed piece gets less expensive the more you produce. As a rule of thumb at about 1,000 copies, the cost of offset printing starts going down while the cost of digital printing stays the same.
For design assistance, you may contact Amy Easum, director of the Creative Services division with Strategic Communications. Reach her at 316-978-7285 or amy.easum@wichita.edu.
If your print job is going to be mailed off-campus without an envelope, you will need to get your design approved by the Post Office for mailing. There are federal requirements for placement of addresses and indicia. Additionally, there are paper color and weight restrictions that should be approved as well.
Shocker Printing Solutions offers a full-service bindery that offers a variety of finishing services. View a comprehensive list of Shocker Printing Solutions's bindery services.
Submit a Copyright Request Form (pdf) to our center in Morrison Hall to begin the permissions process. This process can take up to several weeks to complete. Fines for reproducing copyrighted materials without permission range from $250 - $150,000 per willful infringement, plus legal fees. Central Services will request permission to reproduce your copyrighted materials through the Copyright Clearance Center. If you have already received permission, submit a signed copy of the Customer Statement of the Duplication of Copyrighted Written Works (pdf) form along with your print job.
For more information on copyrights, please see WSU Policies and Procedures 3.36 / Copyright.
Shocker Printing Solutions will deliver your completed print job anywhere on campus. The campus post office will deliver print jobs to satellite campuses on their mail delivery route. You can also pick up finished print jobs in the Morrison Hall basement, Room 011.
All supply deliveries are subject to weather conditions and may be canceled or rescheduled in case of inclement weather.
Main Campus
Supply deliveries are made daily.
Metropolitan Complex, AEGD, Shocker Studios, Downtown Gear Up locations, WSU Old Town,
WSU Haysville, WSU South and WSU West and satellite NIAR locations
Deliveries are made via our office supply vendor. Smaller supply orders may be delivered
by the campus Post Office.
If you need your print job in less than 24 hours, there will be a rush fee of 30% or a $35.00 minimum, whichever is higher. If you need your print job in less than 48 hours, there will be a rush fee of 20% or a $25.00 minimum. In asking for a rush on your print job, you agree that we will not provide a proof due to time constraints. The customer agrees that any errors caught after printing, will not be the fault of Shocker Printing Solutions.
Complete a special order form for any supply item that you are not able to find on our storefront and we will find it for you.
Items may be returned within 30 days of purchase and must be accompanied by the invoice and all original packaging.
Credit for all returns is at the discretion of the manager and is subject to the condition of the item and time elapsed since purchase. Per university policy, unused items purchased in error can be returned subject to a 15 percent re-stocking fee.
Toners are auto replenished once they are down to 19% life. If you do not receive a replacement toner before you hit 10% life, call Dex at 800-886-2329 to request a replacement. You will need your Dex ID number, which is located on the sticker on your printer.
Shocker Printing Solutions has a small inventory of toners for ImageQuest copiers on the copier fleet program. We also carry waste toner containers, drum cartridges and imaging unit kits. Please contact us for assistance.
If your question doesn't appear on this list, contact Shocker Printing Solutions for answers.