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Instructions for Setting an Appointment
To schedule a phone, Zoom or in-person appointment with a member our financial aid advising team, complete the following form. A team member will contact you for an appointment within 1-2 business days. Please note, advising appointments are available between 8:30 am and 4:30 pm, Monday through Friday. The last appointment begins at 4:00 pm.
Phone and Zoom Appointments Preferred: Our phone and Zoom appointments offer the same level of professional financial aid expertise as an in-person appointment, but you can meet with our Shocker Financial Aid Advisor from the comfort and safety of your own home!
In-Person Appointments: Due to physical distancing requirements, in-person appointments will be limited to the student and one guest. All visitors must wear a mask/face covering.
Parents: Are you a parent of a student? Please ensure your student has made you a proxy for financial aid. We will not be able to go over specific information about your student’s financial aid unless you are a proxy. Read about proxy here.
General Questions: A list of commonly asked questions and answers are available here. For other general questions, feel free to call us at 316-978-3430.
Billing and Payment Plan Questions: For billing and payment plan questions, please contact Accounts Receivable at firstname.lastname@example.org or 316-978-3333.
Due to high volume, we cannot accommodate same-day appointment requests. Requests must be received by 5 p.m. of the prior business day.