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Instructions for Setting an Appointment

To schedule a phone, Zoom or in-person appointment with a member our financial aid advising team, complete the following form. A team member will contact you for an appointment within 1-2 business days. Please note, advising appointments are available between 8:30 am and 4:30 pm, Monday through Friday.  The last appointment begins at 4:00 pm.

Phone and Zoom Appointments Preferred: Our phone and Zoom appointments offer the same level of professional financial aid expertise as an in-person appointment, but you can meet with our Shocker Financial Aid Advisor from the comfort and safety of your own home!

In-Person Appointments: Due to physical distancing requirements, in-person appointments will be limited to the student and one guest.  All visitors must wear a mask/face covering. 

Parents: Are you a parent of a student?  Please ensure your student has made you a proxy for financial aid.  We will not be able to go over specific information about your student’s financial aid unless you are a proxy.  Read about proxy here.

General Questions: A list of commonly asked questions and answers are available here.  For other general questions, feel free to call us at 316-978-3430.

Billing and Payment Plan Questions: For billing and payment plan questions, please contact Accounts Receivable at wsuaccountsreceivable@wichita.edu or 316-978-3333.


Due to high volume, we cannot accommodate same-day appointment requests. Requests must be received by 5 p.m. of the prior business day.


Student Information
(xxx) xxx-xxxx
Appointment Type
Appointment Request*
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Appointment Type*
Please select your preferred appointment type
Appointment Days/Times
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Appointment Reason
Select the topics(s) you would like to discuss during your appointment.
If you selected "Other," please type your question.