Password Frequently Asked Questions



Who can use myWSU?

Only WSU students, faculty, staff, and alumni who have a myWSU ID and password can login to the myWSU portal for personalized content.


How do I get a myWSU ID password?

New students can setup a new password by going to http://mywsu.wichita.edu. Click on "Manage Your Password", then click "Forgot/Setup Password". It will prompt you for your non-WSU email address that we have on file, along with your myWSU ID. A link will be sent to that address which will allow you to set security questions, and a password.

New faculty/staff can see instructions here.


What do I do if I can't login?

- Don't remember your password?

  • Go to http://myWSU.wichita.edu, and click 'Manage your password'. Type your myWSU ID, leave the password blank, and click submit. Answer your secret questions to reset your password. Your new password must be between 8 and 16 characters, start with a letter, and contain upper, lower case letters, and numbers only. Symbols are not allowed.

- Can't remember your myWSU ID or secret questions?

  • Go to http://wsuaccess.wichita.edu, and fill out the form. You will be given a cover sheet to use to fax over a government issued photo ID. You will be emailed a link that will show your ID, and allow you to change your password.

Are the myWSU ID and Password case sensitive?

MyWSU ID's are not case sensitive. Passwords are case sensitive.


Do myWSU passwords expire?

myWSU passwords expire after 180 days. WSU is committed to maintaining security to online services. Regular expiration of passwords is a key component of the security plan.


What are the password requirements?

  • Passwords are not to be shared. Confidential information is housed on University systems accessed by a user’s myWSU ID and password. If you suspect, or know your password is compromised change it immediately!
  • Passwords are case sensitive. This is a change for many users.
  • Passwords have a minimum length of 12, and a maximum length of 30.
  • Passwords may not contain spaces.
  • Passwords must begin with an alphanumeric character (A - Z, a - z, 0 - 9).
  • Passwords must must include at least three out of four of (1) uppercase (A - Z), (2) lowercase (a - z), (3) digits (0 - 9), and (4) special characters.
  • They may contain one or more of the special characters inside the brackets: [@%+/'!#$^?:,(){}[]~`-_.].
  • DO NOT
    1. Do not use your first or last name in the password.
    2. Do not use more than two numbers or letters in sequence (ex.1234, abcd).
    3. Do not copy and paste the information, please enter it manually.

  • Passwords expire every 180 days.
  • A previous password may not be reused.
  • Your password cannot be the same as your myWSU ID.
  • Additional password rules may be distributed at a later date.
  • These rules apply to all systems that use your myWSU ID.

Can you ever reuse an old password?

You can never reuse an old myWSU password.


What are examples of strong passwords?

• Strong passwords are easy to remember and hard to guess.
• Begin with a dictionary word and incorporate numbers and special characters to create a non-dictionary word (e.g., Flagpole: Fla4@gpo8l~e).
• Use the first letter in a phrase and incorporate numbers and special characters (e.g., Jack and Jill ran up the hill: jaJ,Ru48#th).
• Don't use personal information, or these examples when creating your strong password. Avoid making passwords with patterns (ie: a1234567 or mmmmmmm9).


Where is the myWSU ID and password used?

  • myWSU
  • Email for students and staff
  • Connecting to Wifi
  • Self Service and Banner
  • Logging into lab PCs on campus
  • Most staff computers

How do I reset the username and PIN on the Undergraduate Admissions Application?

The username and password for the Undergraduate Admissions Application is set by the applicant. The Help Desk cannot lookup, or reset this information. It is usually faster to start the process over if the application was not completed. Undergraduate Admissions has the capability of resetting this information. They can be contacted at (316) 978-3085. Graduate School Admissions and International Admissions questions should be directed to those departments.